FREQUENTLY ASKED QUESTIONS
R3 was inspired by women that have a lot on their plate and would prefer a comfortable in-home PT experience. They also see it’s weight in gold to have one on one care with the same PT each visit, direct contact to the PT in between appointments, longer appointment times, a provider that addresses the whole body and understands how it’s all connected, and not to mention the convenience of their PT coming to them! If you’re going to take the time to commit to a PT plan of care, you might as well do it the best way, right!?
If you have additional questions about working with R3 Mobile PT or want to talk about your specific concerns, please book a discovery call to talk to Dr. Johnson. OR, If you’re ready to go, you can simply request an eval.
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We have a few! To start, Dr. Kristin and her team are BOTH Pelvic Floor Physical Therapists and Orthopedic Physical Therapists.
Meaning they all treat pelvic floor concerns by addressing all of the musculature of the pelvis BOTH externally and internally. You can do so much for your pelvic floor by addressing the rest of your body and simply being educated about how it all works together.
Dr. Kristin and her team also love helping women with postpartum recovery including after a c-section, returning to exercise, as well as throughout their pregnancy with birth prep sessions, round ligament pain, SIJ pain, & exercising throughout the trimesters.
Dr. Kristin has taken a specialty course for Tummy Tuck/Mommy Makeover rehab and loves guiding women through this journey and optimizing their results.
Orthopedic PT encompasses all of the joints of the body from the head to toe. For example, our whole team can absolutely treat your hip and knee pain, plantar fasciitis, low back pain or sciatica, neck pain, posture concerns, vertigo, and more. We often times see women with multiple concerns, and because we are a cash pay practice, we can address it all in the same visit!
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Please watch this short video to understand base pricing and what it looks like to work with us!
Total pricing is different for everyone depending on your location in the Phoenix Valley. You’ll be informed of any driving fees after you fill out the evaluation request form!
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Pelvic floor dysfunction: leaking with running, jumping, sneezing, coughing, uterine or bladder prolapse also known as pelvic floor heaviness, pelvic floor weakness, tightness, pain with insertion or sex.
Diastasis recti & core connection concerns, lower belly pooch, csection shelf.
Exercise programming during pregnancy and birth prep sessions with your husband to understand how to breathe your baby out and find positions that are best for you to labor in.
Returning to exercise postpartum after csection birth or vaginal birth.
Pain during pregnancy: round ligament pain, low back pain, SIJ pain, or sciatica, pubic symphysis pain, pelvic girdle pain to name a few!
Pilates and yoga considerations during pregnancy
Csection recovery immediately after your birth, months and even years later. Regaining your abdominal sensation back, understanding how to connect with those muscles again, and decreasing pain or sensitivity with touching your scar.
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No, we are considered out of network with all insurances. However, we do write superbills.
At the foundation of R3 Mobile PT, we believe it is in your best interest to pay cash for PT and have no restrictions on the plan of care that WE create (not an insurance company), have no restrictions on what we do during treatment sessions, and the number of visits you need!
It is SO often that my patients will be seeing me for their knee or low back, but one day have a bout of neck pain for example, and because we are cash pay, we CAN help them right on the spot. If we took insurance, we wouldn’t be able to touch that area because they wouldn’t cover that treatment. See how that would not be in your favor? That’s just one example!
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R3 accepts FSA, HSA, and credit card. We require to have a credit card on file for any late cancelation fees.
The eval is paid upfront to reserve your time slot.
After the eval we will be able to tell you how many treatment sessions we recommend to create a custom plan of care.
Our average number of treatment sessions are 4-8 total after the eval.
Payments for treatments are billed automatically in monthly installments or paid in full.
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Being cash-pay is in your best interest as a patient if you value holistic health care that isn’t based on margins, billing a certain amount of units per day, and profits.
It also allows us to look at the whole body, not just 1 spot, because if you didn’t know, insurance companies require a separate eval/plan of care for each concern, joint by joint.
For example, if you had hip pain, that would have to be a separate plan of care from your pelvic floor concerns, crazy, right?!
Your concerns are likely very related, but not in insurance’s eyes. If I was to start doing treatment for your pelvic floor on your “hip plan of care”, reimbursement would likely not be given.
By paying cash, we am free to treat you holistically and address all of your concerns on OUR terms.
Who are they to tell us how many visits you need? Insurance typically only reimburses services until you are near or at your baseline- wouldn’t you want to EXCEED your baseline?
If you were to go to a clinic that takes insurance, you would still be paying cash until your ($5,000?) deductible was met.
Additionally, you’d likely need a script from your primary care for PT which may require an in person office visit prior to starting PT. With being cash pay, you can request an evaluation and get booked within 24 hours- no script needed in Arizona!
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Before booking an initial evaluation, you have the option to book a 20 minute discovery call with R3 to ensure that we are a great fit. If you’d like to move forward, we’ll get you scheduled on the call.
If you already know you’re ready to book with R3 and have no further questions/need for a discovery call, you can simply fill out the “submit a request” form on my inquire/book page. Mary, the practice manager, will then schedule your appointment and send an invoice that must be paid to reserve your spot.
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Wellness services are for women that are looking for guidance or support in their health and wellness journey.
Some examples include: a virtual call regarding pregnancy or postpartum concerns, questions, activity modifications, birth prep, or specific exercises. These are services that can be used when you reside outside of Arizona.
Additionally, to female residents in the Phoenix west valley , we offer mobile cupping therapy + lymphatic drainage massage sessions. Fill out the “submit a request” form and specify this in the “primary concerns”, to book.
In the Phoenix East Valley, our skilled PT, Dr. Jayelin offers both ala carte cupping sessions and dry needling spot treatment sessions- in your home!
For more detail on the wellness services I offer, check out the Wellness Services page
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The PT’s at R3 treat about half and half with exercise and manual therapy techniques, but of course it depends on your needs.
Sometimes there are sessions where we are working through scar tissue on the table for a bit, and other times we don’t even set up the treatment table because we’re exercising the whole time!
If we do use manual techniques, we’ll typically start the session with them, such as cupping therapy, lymphatic drainage massage, joint mobilization work, myofascial release and sacral mobilizations.
Then, we follow it up with exercise so we can solidify any gains we just made through the manual therapy that is otherwise temporary.
We perform manipulations to the spine and extremities. You can read in depth about treatments here
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Short answer is NO, it’s always up to your consent which can change at any point of any treatment session.
We always let moms know if we are recommending it as a treatment in their specific plan of care. We do not feel it’s a necessity to do on every woman “just because/ just to see”, and typically don’t assess it on the initial evaluation, but instead with consent during the treatment sessions.
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No! We typically don’t do internal pelvic floor exams on the evaluation and would give you a heads up if we thought it was going to be beneficial in your plan of care.
You always have the option to NOT consent to any internal exams. There is so much we can do externally when addressing the whole body!
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It is required that you pay for the services you receive to R3 Mobile PT upfront and then upon request we can create a bill with codes for you to submit to your insurance company following the treatment session.
Unfortunately, R3 has no control over and can’t guarantee what services they reimburse, if any.
Reach out to your insurance company if you’re interested in this to see what would likely be covered with your plan prior to your session so there are no surprises from insurance! We will not alter any documentation or plans of care for your benefit of using health share/ insurance purposes.
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Yes! We can provide a receipt of your purchase upon request as well.
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Our PT’s travel the whole Phoenix metro area.
There may be a small travel fee depending on where you are in the valley from your practitioner ($10-$30).
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You do not have to have a home gym, as long as you have some sort of open space in your living room, backyard, garage, office- that’ll do!
We bring a portable treatment table and some exercise equipment we may need! We also spend time in conversation which we can do at your kitchen table or couch!
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Dr. Kristin took a specialty course for post tummy tuck rehab because NO ONE talks about how major of a recovery and surgery it is and she wanted to understand the surgery, complications, and what the recovery process should look like for best results and optimal outcomes!
Recovery looks different for everyone, but you have a brand new core and it’s one of my favorite things to help women connect with again.
She can see women pre-surgery and post-op as early as 1 week post-op. She loves being in collaboration with your surgeon as well to enforce their protocols.
You can learn more about the recovery here
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Fortunately, no! AZ is a “direct access state” Yay!
Super easy. BUT, if you plan to submit self-claims to your insurance company or health share, they MAY require it, so reach out to your insurance provider to clarify prior to submitting for reimbursement.
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We generally say whatever you would be comfortable working out at the gym in, or going to a pilates class! For example, leggings or joggers and a tank top or shorts and a t-shirt. You’ll also likely be barefoot.
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You do not have to be in any stage of motherhood to work with R3 Mobile PT, our team loves treating general orthopedic concerns, too!
We will see men if the wife is present/ at home during the session.
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Depending on your past medical history, commitment to following through with your homework, current activity level, seeing change may take anywhere from 4-8 visits.
Duration of your plan of care is something we are able to gauge and communicate with you after an initial evaluation. Generally we see women once every other week to start and taper off from there.
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I would say 80% of my plans of care involve collaboration with any of these providers.
R3 also performs manual therapy including joint mobilizations/ spinal and joint manipulations, soft tissue massage techniques, and fascial mobilizations. Learn more about that here!